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Update: Department closures and assistance information

March 18, 2020

Dear colleagues, clients and community members,

In response to the COVID-19 pandemic, HVJC wants to ensure all are updated in regards to the Department of Social Services (DSS), U.S. Citizenship and Immigration Services (USCIS), court appearances as well as information in obtaining assistance during this time.  

Multilingual info from NYIC.

Resources for Undocumented Workers in NY During the Coronavirus Crisis

Recursos para Trabajadores Indocumentados en Nueva York durante la Crisis del Coronavirus

National list of resources for undocumented immigrants

Most recent NYS Information:

  • New York State on PAUSE: In New York we know that Policies Assure Uniform Safety for Everyone
  • Governor Cuomo will sign an Executive Order mandating that 100% of the workforce must stay home, excluding essential services. Exemptions from the order will include shipping, media, warehousing, grocery and food production, pharmacies, healthcare providers, utilities, banks and related financial institutions.
  • Enacting Matilda’s Law to protect New Yorkers age 70+ and those with compromised immune systems 
    • Remain indoors
    • Can go outside for solitary exercise
    • Pre-screen all visitors by taking their temperature
    • Wear a mask in the company of others
    • Stay at least 6 feet from others
    • Do not take public transportation unless urgent and absolutely necessary
  • All barbershops, hair salons, tattoo or piercing salons, nail salons, hair removal services and related personal care services will be closed to the public effective Saturday, March 21 at 8:00PM.
  • New York will implement a 90-day moratorium on evictions for residential and commercial tenants.
  • Casinos, gyms, theaters, retail shopping malls, amusement parks and bowling alleys are closed until further notice. Bars and restaurants are closed, but takeout can be ordered during the period of closure.
  • Testing is free for all eligible New Yorkers as ordered by a health care provider.
  • Your local health department is your community contact for COVID-19 concerns.  

More NYS Info here: https://www.ny.gov/

Westchester County Mental Health Services: Information, Support and Referral line at (914) 995-1900 8 a.m. to 8 p.m./Text #914-461-7281.

Court information:

Full statement: Administrative Order from Hon. Kathie E. Davidson.

The updated Schedules of Consolidated Court Locations and Assignments:

USCIS: Offices are closed to the public, as are immigration courts.

  1. Suspends in-person services until at least April. However, USCIS will provide emergency services for limited situations. To schedule an emergency appointment, contact the USCIS Contact Center.
  2. USCIS domestic field offices will send notices to applicants and petitioners with scheduled appointments and naturalization ceremonies impacted by this closure. USCIS asylum offices will send interview cancellation notices and automatically reschedule asylum interviews.
  3. Public Charge information here

USCIS will provide further updates as the situation develops and will continue to follow CDC guidance.

Office of Temporary and Disability Assistance (OTDA): Full statement OTDA’s policy statement. This is mandatory for Westchester.

Westchester’s Policy:

1. New Applications for TA: can call DSS and it will mail application to clients, phone interviews as well.

3.  EA: Same as TA/ask for applications to be mailed if do not want to or cannot go in person. Phone interviews, but can request to use phone in DSS office if they don’t have a phone and client should request a phone interview same day.

4. SNAP and HEAP: New applications and recerts can apply online.

5. All in person meetings are being canceled.  Correspondence is being sent out informing clients that appointments will be by phone and no need to recertify in person.

If a client does not have a phone, one can requested to use a phone in the lobby to talk to a worker. 

For food assistance:

*Please note that some of these community organizations may not be operating as usual.

Feeding Westchester, county wide, (914) 923-1100 contact this number for an agency locator. Mobile food pantry schedule.

Larchmont/ Mamaroneck Hunger Task Force, Mamaroneck CAP. 134 Center Avenue, Mamaroneck, NY 10543, (914) 698-7140.

Vine of Ridgeway Alliance, 193 Ashburton Avenue, Yonkers, NY. Opened Monday/Thursday, 4pm-7pm (numbers distributed at 1pm). Bring bags, No ID required.

New Rochelle CAP, 95 Lincoln Avenue, New Rochelle, NY, (914) 636-3050

Hope Community Services, St. Gabriel's Church, 50 Washington Avenue, New Rochelle, NY 10801, (914) 636-4010.

Fred's Pantry, 137 North Division St., Peekskill, NY 10566, (914) 7376-2636

Salvation Army Food Pantry New Rochelle, 22 Church St, New Rochelle, NY 10801, (914) 632-525.

St. Thomas Brown Bag Lunch, 168 West Boston Post Road, Mamaroneck, New York 10543, (914) 698-0380.

Harrison Community Services Food Pantry, 1 Heineman Place, Harrison, New York 10528, (914) 670-3026

Bethel Baptist Church Food Pantry, 106 Maple Avenue, Mount Kisco, NY 10549, (914) 241-7151.

We will keep this updated as needed!

Stay updated on the COVID-19 response here: https://www.cdc.gov/coronavirus/2019-nCoV/index.html

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